GP surgery placed in special measures by watchdog

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‘The service will be kept under review and if needed could be escalated to urgent enforcement action’

A GP practice has been placed in special measures after receiving the lowest possible rating from inspectors.

Sherwood Rise Medical Centre, on Nottingham Road, Sherwood Rise, must make improvements within six months or the Care Quality Commission (CQC) can take action against it.

A report published on Wednesday (November 8) reveals that the CQC rated the practice as “inadequate” after an inspection in August.

Inspectors raised concerns about safety of patients and found they were “at risk of harm because some systems and processes were not in place to keep them safe”.

Inspectors also found that patient care records were not always updated on the day of a consultation taking place with a GP, creating “a risk for patients, and for other clinicians, as care records may not have been factually accurate or represent the actual care and treatment of patients”.

However, Sherwood Rise Medical Centre received positive feedback from inspectors for being effective and responding to people’s needs.

The practice was rated as ‘good’ in both criteria.

According to the inspection report: “Most patients said they were able to make routine appointments when they needed them and urgent appointments were available the same day.”

But negative ratings in the criteria of safety, being well led and caring meant the practice received an overall rating of “inadequate”.

It comes after inspectors rated Sherwood Medical Practice as “requires improvement” in December 2016.

Professor Steve Field, chief inspector of general practice, explained what happens when an organisation is placed in special measures.

He said: “If insufficient improvements have been made such that there remains a rating of inadequate for any population group, key question or overall, we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating the service.

“This will lead to cancelling their registration or to varying the terms of their registration within six months if they do not improve.

“The service will be kept under review and if needed could be escalated to urgent enforcement action.

“Where necessary, another inspection will be conducted within a further six months, and if there is not enough improvement we will move to close the service by adopting our proposal to remove this location or cancel the provider’s registration.

“Special measures will give people who use the service the reassurance that the care they get should improve.”

The practice, which provides primary medical services to 5,830 patients, was built in 1986.

The Post contacted the Sherwood Rise Medical Practice, but no one was available at the time of publication.

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